After Sales
After-Sales Service
  • End-to-End Spare Parts Assurance:Comprehensive spare parts coverage including battery modules, BMS/BCS/EMS units, electrical components, cooling parts, fire-protection materials, and cabinet consumables to ensure long-term system reliability.

  • Fast Replacement Network (EU + Local Storage):Battery modules are stocked in the EU warehouse for rapid dispatch. A local spare parts warehouse and repair workshop will be established once the system stabilizes, enabling fast response and minimized downtime.

  • 24/7 Remote Monitoring & OTA Upgrade Capability:The UniEnergy platform provides continuous monitoring, fault warnings, and remote diagnostics, while OTA firmware upgrades keep the system aligned with new applications and performance improvements.

  • Reliable Warranty & Predictable Long-Term Costs:Delivered with a 5-year / 6000-cycle warranty, guaranteeing 87.4% system efficiency and 87% RTE. Fixed-rate maintenance plans for years 6–10 offer transparent and predictable O&M cost planning.

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